Since I wrote about the problem I need to update my progress. I am diving much more into how TMS and TMSPE work and connect to Conductor to build a CMR, but in the meantime I need a work around for those who lost their CMR.
Here is a short summary of the temporary workaround. Don't' forget that
Steps to proceed:
- Identify the bridges that were deleted
- Compile a list of TMS-based CMRs and CCAs
- Merge and reconcile this list, then prioritize the ~50 deleted CMRs
- Add new CCA based on the deleted CMR
- Inform users that their bridge has been restored and how it is different
- Update the SMR Template in TMS so that if a new CMR is created it would be in a range that does not conflict with any of the CCAs or existing CMRs
The new CCAs will be built as such:
- Name and Conference Name = the CMR name
- Incoming Alias = ((bridge\.%EmailName%|%VideoNumber%)@vc\.%domain%\.com|(bridge\.\.%EmailName%|%VideoNumber%)@%domain%\.com)
- Priority = using the video number from the CMR (this will make them easy to identify later)
- Conference Template = HD Meeting
- Role Type = Participant
- Allow Conference To Be Created = Yes
Differences from a TMS-managed CMR and a Conductor Conference Alias:
• Users will not be able to use the TMS portal to edit them
• CMRs are linked to an Active Directory account so they are deleted when an employee leaves
• If a number (or URI) exists in both TMS and Conductor, the CMR will be connected (this is unrelated to Priority anywhere, it seems to be a default function of the system)
Once this is complete, I will research a little more to see if there is any other possibility to move the CCAs back. During this time we can resume using TMS to create and manage CMRs. If I could not move the CCAs back, then I might as well move the remaining CMRs over to Conductor just in case someone hits the “Regenerate CMRs” button.
Definitions:
TMS = TelePresence Management Suite
CMR = Collaboration Meeting Room (aka video bridge or jabber
bridge)
CCA = Conductor Conference Alias
This is short because I have to go do this :)
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